Thinking small – very small…

I’ve heard it said that the revolutionary things will be using in 10 years time are in the labs today.

Thinking back to my time at Lucent at the start of this decade I was often intrigued by what its research division Bell Labs was doing in nanotechnology. I didn’t understand much of it but was intrigued all the same.

This was very early days for this branch of research but 10 years on we are starting to see more tangible real world examples of how materials created at a molecular level have a practical application in our day to day lives.

A few months back I met with a former project management colleague at Alcatel Lucent, who is currently working on 4G and Long Term Evolution projects, and he told me that all of the technology that used to fill several 2m tall racks in the early 3G base stations could now be fitted into a box around the size of a desktop PC. Besides potentially enabling orgainisations to run 3G networks within buildings, this very much illustrated the progress in molecular level electronics over the last decade.

watchphoneI also remember it being said back in 2001 that all the technology in mobile handsets at that time would be fitted into devices the size of wrist watches within 10 years.

Nano-technology is making its way into our lives in many ways now to the extent that health organisations and trade unions are calling for tougher guidelines to prevent workers and consumers from being damaged by nano-particles.

The development of super strong materials and material types that could never have been conceivable before is well underway. Personally I’m looking forward to the self cleaning windows, cars and bathrooms as the useful output from such molecular level manipulation of materials. But beyond the many and varied ways in which the materials with which we build our world can and no doubt will be changed in amazing ways, the most significant output of nano-technology could well be quantum computing on an industrial scale.

There is a growing feeling amongst leading scientists that small scale quantum computers are just a few years away and some are even that confident to say they imagine quantum computers being on people’s desktops within 20 years.

When you look at the difference between today’s traditional computers and a quantum computer it is awesomely immense and to even consider having desktop computers that powerful in a 20 year timeframe is potentially world changing.

Typical personal computers calculate 64 bits of data at a time. A 64- qubit quantum computer would be about 18 billion billion times faster.

This type of capability will make the ‘power of Google’ that we worship today akin to a tortoise racing the space shuttle. Information creation and searching will be changed beyond measure and with quantum computing driving ‘the cloud’ every single one of use could have the computing power of the whole of Silicon Valley at our fingertips.

From fantasy to reality…

I watched Quantum of Solace the other night and it reminded me of when I was a boy and watching Bond films in the 70s. I particularly remember one of the Sean Connery films where a tracking device was fitted to a car and then monitored on a screen in the dashboard of Bond’s car. Although many of Bond’s gadgets and scenarios, then and now were pure fantasy, I distinctly remember thinking when I first saw this that it was all completely unfeasible and I couldn’t get my head around how it could ever possibly happen.

tracker1Fast forward to 1993 and I was actually promoting the work NTL’s Radio Communications Division had done with Tracker to create one of the world’s first stolen vehicle recovery services  – even that company’s logo reflected the scene in the Bond film. Another 15 years on, advances in digital radio communications, GPS, 3G, in-car sat nav, the iPhone and even Google Streetview makes this scenario completely commonplace and far more complex than anything envisaged in that Bond scene.

So, back to the latest film, which like its predecessor has a more gritty reality about it than many of the earlier films and has very few of the classic gadgets Bond has become associated with. There was a very stark contrast in this film between the dirty reality ‘on the ground’ and the high tech world of the spymasters.

It was in that high tech world that the visionary stuff was happening. There were echoes of Minority Report with touch sensitive information display glass and plenty of ‘surface computing’ concepts on show.

With all the current publicity around ‘surface computing’ primarily from Microsoft, it is certainly imaginable that such interactive touch driven displays will become commonplace within ten years. Obviously ‘touch screen’ technology has been around as far back as the 1960s but what we are talking about here is a deeper real time user interface into applications which is more akin to how we manipulate items in the real world. A real world example is Smart Table which claims to be so intuitive that kids can use it straight away.

The essence of the Bond sequences though weren’t just about touch display of information – the subtleties included deep application integration, voice activation and seamless integration with mobile networks.

While Microsoft is grabbing headlines with the demonstrable front end display stuff you have business computing heavyweights like IBM working quietly in the background on the backend innovation that could make the Bond scenarios reality and make the likes of Microsoft and Google sit up and take notice.

Project Blue Spruce looks potentially very significant to the evolution of computing over the next decade. In essence it is an initiative to create a platform that enables all applications to run in a browser. Beyond this it is about extending business collaboration to multi-user, real time scenarios (not unlike the Bond scenes) all based in a browser environment, driven by cloud computing.

Jobs for the girls…

I spotted an interesting comment on the blog of Alterian today. This is the company who bought the CMS company who bought the CMS company I worked for over a number of years.

It’s written by Bob Barker, who I’ve never met, but seems to be gaining some momentum on Alterian’s blog that looks like it has the potential to become a useful and interesting resource. The post is called ‘Is marketing just for girls?‘ and calls for marketing representation (which is often female dominated) to be elevated to board level so that crucial decisions (in this case marketing technology) are made effectively to counter the challenges of recession.

boardroom-legsThis reminds me of articles I’ve read in recent years about the importance of having women at board level for the health and success of organisations anyway. Apparently, statistics show that organisations with heavily male dominated management teams are far more likely to fail than those with strong female representation. This has become all too apparent with the massive and fundamental failure of our financial organisations worldwide – an industry notorious for its ‘old boys networks’ and male domination.

There are also some parallels here to the telecoms industry boom and bust during the late 90s which was again a very male dominated industry. The industry was rife with ‘irrational exhuberance’ and company balance sheets were being inflated often through fraudulent and questionable accountancy practices. I worked in the industry during the fallout years that followed and it was a period when women executives rose to board level very rapidly and were instrumental in sorting out the mess and rescuing some of these big organisations from high profile bankruptcy.

All this makes me grateful I have two daughters as I believe their prospects in the workplace will be somewhat better than mens during this coming decade. However, the prospect of ever growing legions of men losing a sense of purpose in their lives has the potential for massive social disruption so I hope that women are prepared to take pity on us for the sake of stability and not push things too far the other way.

I also have a piece of advice for Bob and that is to encourage his own management team to promote a woman or two to their board as it currently looks very unhealthily male dominated, as indeed was the board of the company it acquired. Personally, I think for a company who’s lifeblood is selling to marketing departments that are female dominated it would make a lot of sense to really understand ‘what women want’.

Sweden in the snow…

sweden_in_snowI’ve spent a very pleasant couple of days this week in Sweden attending the EPiServer annual partner and customer event held in and around Stockholm.

Firstly, it was interesting to visit a place so used to operating in sub-zero temperatures and constant snowfall. Unlike the south of the UK, for instance, that grinds to a standstill after a couple of inches of the white stuff lands. The views of Stockholm in the snow were quite magical in places and the myriad of islands, set in frozen seas with their bridges and tunnels made for a very interesting and engaging city experience.

As for the conference itself, I was very impressed with the latest developments of the EPiServer Content Management System and much of what I saw and heard validated the decision to use it for the project I am running in my professional life.

Web Content Management in one form or another has featured strongly in my career over the last 15 or so years – from the utter frustration of helping build and maintain a corporate site in html way back in 1994, to specifying and managing bespoke CMS developments between 1997-2000, helping deploy a global enterprise CMS initiative between 2000-2003, working for CMS/hosted services vendors between 2003 and 2008 and now project managing a global CMS and eCommerce deployment for a consumer products business.

I guess this gives me quite a rounded perspective on the CMS industry, an area that continues to grow and develop and will likely be reasonably recession proof as organisations shift more of their focus online.

The highlight of the conference for me was a keynote by the Forrester Group’s Tim Walters entitled “The end of web content management and other welcome developments”. This title seems to imply the opposite of what I’ve just said in the previous paragraph but was really a pragmatic assessment of how web content management has moved on with the advent of the social web and indeed tools like WordPress here that I am using for this blog.

In fact, you may notice in the archives that this blog started as an idea back in 2006 but didn’t progress from being just that until recently. It is very interesting to see how WordPress itself has developed considerably in that time and reminds of an article I wrote a couple of years back now (which is still being used here) where I observed, amongst other things, how the difference between blogging tools and CMS capabilities was becoming more and more minimal.

Likewise, the EPiServer conference illustrated just how far some of the mid-market CMS providers have come in that time in integrating meaningful social media developments into their systems.

Besides the insight into new developments, the conference  was also a great opportunity to chat with others who have experienced the evolution of WCM since the mid and late 90s and it was encouraging to find very similar conclusions being made on who the movers and shakers are in this industry right now. More on this in future posts.

What's going to be big in the 'tens'?

The developments that shaped the last two decades in technology and beyond – namely the arrival of the web in the 90s and the rise of Google in the ‘noughties’ – began life in the previous decades. The upcoming celebration of the 20th anniversary of Tim Berners Lee’s proposal for the web (13th March 1989) illustrates the existence of the idea before the immense impact it had in the following decade and, likewise, Google’s incorporation as a company in late 1998 before its introduction of Adwords in 2000 and subsequent massive growth.

So, as we head towards the end of this decade is the technology and/or organisation that will define the ‘tens’ (or whatever else they may become known as) already in its infancy ready to burst forward or is it something that is already in wide use that takes on greater significance.

My first bet is very much on ‘the mobile web’ as really starting to define the next decade.

In contrast to the growth of the web and Google, this one has been a relatively long time in coming and there are still some barriers in place to ubiquitous adoption. But the pieces are now slotting into place – from relatively seamless mobile access via 3G and wifi to inspiring mobile devices like the iphone.

mobile_web_growth2

As I know well from my time at NTL Broadcast and Lucent, the infrastructure to build out networks capable of delivering the mobile web as an engaging experience was never going to happen overnight and it wasn’t anything as comparatively simple as finding faster ways to push data along the copper cables that the majority of our homes had anyway.

The network operators have had staggering costs to recoup – not least from the enormous licencing cost for 3rd Generation networks – so none of them was going to rush to offer low or no cost mobile web access.

Likewise, unless you are used to paying high monthly contract charges to mobile operators, I would suggest that consumers themselves aren’t going to rush to pay a lot extra to access web content on the go unless it is obviously compelling and useful and until recently the limitations of devices themselves have been a big barrier to adoption.

I was interested the other day for instance to read some of the reaction to Google’s recently launched UK Streetview. There were respondents on one blog describing how they were using it on mobile phones to help them navigate places unfamiliar to them and it was clear that being able to see landmarks and surroundings from eye level perspective as opposed to a 10,000 foot view is a compelling experience.

But up until the arrival of a truly responsive and navigatable mobile interface like the iphone, coupled with high speed mobile data access I can’t have imagined mobile phone users making such comments.

Right now, I’m personally not prepared to pay more than 30p per day to access the mobile web. This is the PAYG Sim based deal I am getting from Virgin Media/Mobile on an sim-free 3G phone (translates to £9/month for 750MB). This is a low cost way and controllable way to access many types of sites and content but as soon as you venture into any higher bandwidth service – flickr, youtube, internet radio etc then the daily cap of 25 MB is swallowed up rapidly and you can very quickly find you’re paying a whole monthly contract equivalent for less than an hour’s online entertainment. I know that other network providers are offering higher data limits on rolling monthly contracts but I personally don’t want to either pay for something that I don’t then use or get into a scenario of cancelling and restarting contracts.

It was low or no cost unlimited web access that saw the wired web become a ubiquitous resource and demonstrated to people how useful the web could be – even at dial-up speeds. We were hooked and the operators were subsequently able to recoup the losses on this with the arrival of broadband and our willingness to pay more for a better web experience. Virgin Media knows this as it had massive experience in opening up wired web access under the NTL brand but I’m not sure the main mobile network operators are really learning lessons from history here and are still trying to earn revenue from misguided ‘walled gardens of content’ and access charges that are actually holding them back now from potentially much bigger future revenue opportunities.

I think this will change quickly now and the age of the true mobile web and all the innovation it will bring will be upon us at last.