Why my new hearing aids make me cry

This state of the ark hearing aid from 100 years ago weighed in at over 3 pounds

This ‘state of the ark’ hearing aid from 100 years ago weighed in at over 3 pounds

There’s an interesting TED driven debate here examining the emotional effect of music.  It’s powerful stuff but unfortunately when you have lost more than half your natural hearing it’s quite difficult to relate to some of the comment and sentiment.

As my hearing has continued to decline in recent years I have lost more and more music. Pieces of classical music that I enjoyed 5, 10, even 15 years ago have increasingly lost their attraction.  They become unrecognisable as more and more layers of the music drop away and don’t sound anything like you remember them.

There reaches a point where pumping the sound into your ears at higher and higher volume removes all the subtleness of the music and the type of basic digital hearing aid provided by the NHS does not provide the quality of sound to compensate, making even the heaviest music sound harsh and uncomfortable.

For me, the net result is my musical tastes have retreated to mainly punk and heavy rock that I enjoyed in my youth where quality and subtlety of sound makes very little difference to the end result.

This week I took delivery of a set of new hearing technology the price of which equates to a sparkling new 500cc motorbike – hmmm…. The aids themselves are so small and light they hardly tip the scales at a miniscule 2 grammes each. This is at least 4 times lighter than my old aids and when you wear these things 16 hours a day, every gramme makes a difference. In terms of quality difference I’d say the sound produced by these high-tech little units is at least a factor of 10 better than standard NHS issue.

What then, set the tears rolling down my cheeks? Thinking how much 4 grammes of equipment can cost? Thinking how else that money could be spent? Continue reading

BT – super fast, super efficient !

hmmm – these are not words I have associated with our national telecoms behemoth in the past and much as I enjoy a rant over poor customer service and corporate inefficiencies I have to say that on this very rare occasion I write in praise of my recent experiences.

After many years of pedestrian home broadband service, frustratingly right on the edge of the Virgin Media network but seemingly too far for them to shift a bit of dirt in my direction, I am now enjoying ‘superfast’ BT Infinity.

By way of an instant example of the difference, my wife recommended I watched a particular sequence of Ice Road Truckers: Deadliest Roads the other evening before the Infinity install. The bit she wanted to show me was about half way through the 45 minute episode and she had to wait at least 10 minutes for it to load from the Demand 5 service. Contrast that with the BBC iPlayer demo the BT engineer gave after install where a 1 hour programme loaded instantly and he was able to play the beginning, middle and end of it in a matter of seconds.

Not only am I delighted with the service speeds, and have almost doubled my Drupal development activities during the morning ;), but the whole experience in ordering the service, receiving the equipment and getting it installed has not only been fast but also ‘super efficient’!

BT has made excellent use of the web, email, text message, phone and post to keep me informed every step of the way from switching my lines back to them from ‘Talk Crap‘ (a not so pleasant telecoms experience where they shot themselves in the foot spectacularly by phoning me relentlessly to get me to buy new stuff), to arranging the engineer’s visit and then following everything up.

Well done BT!

WoW ! It's the Web on Wheels

I wrote recently about my delight at finding a new monthly car magazine that focuses on efficiency and sustainability while still pressing hot buttons of style and performance. The second edition of iCar has several articles on ‘in-car Internet’ and the different ways it is currently possible to access the Web on wheels.

You could say that the Web passed its driving test a few years ago with the arrival of high bandwidth mobile access. However, now that smartphone ownership is starting to pass the 50% mark in some countries, access and use of the Mobile Web is growing exponentially and ‘in-vehicle’ capabilities are improving steadily in competency and sophistication. The major challenge remains the speed with which smartphone technology is changing and the comparative slow development lifecycles of automotive technologies, restricted as they are by a myriad of safety legislation and complex supply chains.    Continue reading

A year of Desire

It’s 12 months now since I first started using an HTC Desire smartphone and I can’t think of a more aptly named device.

Before I expand on these comments – some context…

At the outset of this new century, I was involved in the development of 3G mobile internet technologies with US telco giant Lucent where we were envisaging what future services might look like. By the middle of the decade I was working for a hosted services company specializing in Windows Mobile and Blackberry based mobile email services. And, right now, I am working for a company immersed in how mobile and smartphone technologies can be integrated into cars, homes and the workplace.

So, here are five main reasons why I find the Desire so desirable? Continue reading

Something well worth boasting about…

In contrast to my previous post about the self-congratulatory double page spread McDonalds had in The Times the other day, IBM took a more modest single page today to publicise their 100th anniversary.

As readers of my often cynical and sceptical blog posts about the murky activities of corporate organisations may know, I have deep respect and a bit of a soft spot for ‘Big Blue’. To say that it is an organisation with substance and authenticity is an understatement and just those few highlights of achievements in the advert below reinforce that view.

click for larger view

The 100 Icons of Progress can be read more easily and in its entirety here. Here are my top ten from an organisation that really has changed the world for the better… Continue reading